For those with dental insurance, we can file claims on your behalf and we accept payments from most insurance companies. This will reduce your immediate, out of pocket expenses. However, we will collect the estimated portion of your fee at the time of service. Please keep in mind that this is only an estimate.
We require a major credit card information on file. Any co-pays and unpaid balance will be charged to it at the time of service and after we receive the insurance payments.
In order for us to bill your insurance:
- We must receive your updated, current insurance information 48 hours prior to your child’s appointment. This will provide us with adequate time to obtain and verify your benefit information. If we do not have this information 48 hours prior to your visit, we may not be able to bill your insurance for that visit. You will be responsible for the full cost of the visit the day of the appointment. We will provide you with the statement so that you can submit the claim yourself for that date of service.
- You must bring your insurance card and your driver’s license with you the day of the appointment.
- The financial agreement is between our office and you, not your insurance company. We cannot provide services assuming that the insurance company will come through with the payment. If the payment has not been made by your insurance company within 30 days, we will expect you to pay the balance in full. You are responsible for all deductibles and charges not covered by insurance. Please understand that we cannot, as a third party, become involved in prolonged insurance negotiations.
We appreciate the timely payment of your account balance. Any balance not paid in full within 60 days of the date of service, will be turned over to a collection agency. If we have to turn the account over to collections, we will not be able to bill insurance on your behalf in the future. In this case, you will be responsible for payments in full at the time of service and you can file claims and seek reimbursement from your insurance carrier directly.
If you have any problems or questions, please ask our staff. They are well informed and up-to-date and can be reached by phone at Darien Office Phone Number 203-202-7728.