Insurance Information

The fees for our services are due at the time of service. We accept most major credit cards, cash or checks. However, as a courtesy to the families in our practice, we may accept select dental insurance plans as a form of payment with the following policies in place: 

  • In order for us to bill your insurance, we must receive your updated, current insurance information at least 48 hours prior to your child’s appointment. This will provide us with adequate time to verify your benefits information. Please understand, this process can be  time consuming and often requires long hold times over the phone. We will not be able to make these phone calls to insurance companies if you present the new insurance information just at the time of your appointment.  If we are unable to get the breakdown of benefits from your insurance company, we will not be able to bill your insurance. You will be responsible for the full cost of the visit the day of the appointment. We will provide you with statements so that you can submit claims yourself and seek reimbursement from your insurance company.
  • We require a major credit card information on file. Any co-pays and unpaid balance will be charged to it at the time of service and after we receive the insurance payments.
  • The financial agreement is between our office and you, not your insurance company. We cannot provide services assuming that the insurance company will come through with the payment. If we do not receive the insurance payment within 30 days, we will expect you to pay the balance in full. You are responsible for all deductibles and charges not covered by insurance. Please understand that we cannot, as a third party, become involved in prolonged insurance negotiations. 

If you have any questions, please ask our staff. They are well informed and up-to-date and can be reached by phone at Darien Office Phone Number 203-202-7728.